Privacy Policy
Intentional Breathwork
Effective date: 6 August 2026
Intentional Breathwork respects your privacy and is committed to handling your personal information carefully, transparently and in accordance with applicable Australian privacy law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, when we may share it, and the choices and rights available to you.
In this policy, “Intentional Breathwork”, “we”, “us” and “our” refer to Actual Impact Consulting trading as Intentional Breathwork
1. What personal information we collect
The information we collect depends on how you interact with us. It may include:
your name, email address, telephone number, location and other contact details;
information you provide when joining a waitlist, making an enquiry, booking or purchasing a session, attending an event, completing a form or communicating with us;
booking, attendance, transaction and payment status information;
your preferences regarding online or in-person sessions, dates, times and locations;
information contained in emails, messages, feedback, reviews or other correspondence;
technical information such as your IP address, browser type, device information, website activity, referring pages and cookie data; and
photographs, video, audio, written reflections or other information contained in a session recording, where a session is recorded with appropriate notice and consent.
We do not ordinarily store complete credit or debit card details. Payments are processed by third-party payment providers, which handle payment information under their own privacy and security practices.
2. Health and other sensitive information
To assess whether a session is appropriate for you and to facilitate it safely, we may ask for health or other sensitive information. This may include information about:
relevant physical or mental health conditions;
pregnancy;
medications;
previous experiences with breathwork;
accessibility or support requirements;
possible contraindications; and
anything else you choose to disclose before, during or after a session.
We will only collect sensitive information where it is reasonably necessary for our services and with your consent, unless collection is otherwise permitted or required by law.
Please provide only information that is relevant to your participation. If you choose not to provide information we reasonably need to assess or support your participation, we may be unable to provide the session or may recommend that you obtain medical advice before participating.
3. How we collect personal information
We generally collect information directly from you when you:
visit or submit a form through our website;
respond to an advertisement or social-media lead form;
join a waitlist or mailing list;
make an enquiry, booking or purchase;
complete a health, consent or participation form;
attend an online or in-person session;
participate in a session that you have specifically agreed may be recorded;
contact us by phone, email, text message, social media or another channel; or
provide feedback, a review or testimonial.
We may also receive limited information from service providers that help us operate our website, bookings, payments, advertising, communications and online sessions.
If someone provides us with information about another person, they must have authority to do so and must make that person aware of this policy where appropriate.
4. Why we collect and use personal information
We may collect, hold, use and disclose personal information to:
respond to enquiries and manage waitlists;
recommend, schedule and deliver online and in-person breathwork sessions and related services;
assess suitability, identify possible contraindications and support participant safety;
process bookings, purchases, payments, refunds and coupons;
send booking confirmations, preparation information, access links, reminders and follow-up material;
provide access to a purchased session replay;
communicate about new sessions, locations, services or events where you have consented or where otherwise permitted by law;
personalise and improve our services and participant experience;
review facilitation quality where recording consent specifically includes facilitator review;
maintain business, attendance, consent, financial and legal records;
prevent fraud, misuse or unlawful activity;
comply with legal obligations and respond to lawful requests; and
protect the health, safety, rights or property of participants, facilitators, our business or others.
We will not use sensitive information for an unrelated purpose without obtaining further consent unless the use is otherwise permitted or required by law.
5. Session recordings
Online group sessions and one-to-one online sessions may sometimes be recorded. A recording may capture personal information, including a person’s image, voice, surroundings, participation and any information they disclose. Some of that information may be sensitive.
Advance notice and consent
We will tell participants before recording a session and explain:
what will be recorded;
why it will be recorded;
who will be able to access it;
whether replay access forms part of the purchased service;
how long replay access is intended to remain available; and
any reasonably foreseeable consequences of choosing not to be recorded.
We will seek specific consent for the recording. Agreeing to this Privacy Policy, purchasing a service or attending a session does not by itself constitute consent to being recorded.
Where reasonably practicable, a participant who does not consent may still participate without their camera, voice or personal sharing being included. In a one-to-one session, the session can ordinarily proceed without being recorded. If a particular product cannot reasonably be delivered without recording, this will be made clear before purchase.
Group-session recordings
For group sessions, we aim to record only the facilitator-led portion. Recording should be paused or stopped before participant reflections, questions or personal sharing unless every affected participant has given specific consent for that material to be recorded and included in the replay.
Participants must not make their own audio, video, screen or photographic recording of a group or one-to-one session without the express permission of the facilitator and every identifiable person affected.
One-to-one session recordings
A one-to-one recording may contain the participant’s image, voice, responses and personal disclosures. Where a replay is provided, access is intended solely for that participant unless the participant has specifically authorised another arrangement.
Raw recordings, participant replays and retention
We distinguish between:
a raw or working recording, which may be used to prepare, check and deliver a replay or for facilitator review where that purpose was included in the participant’s consent; and
a participant replay, which is the recording made available as part of the purchased service.
Raw or working copies will be deleted or de-identified when they are no longer reasonably required for the purposes explained at the time of recording, subject to legal and technical requirements.
Where replay access forms part of a purchased product, the recording may be retained and made available for the access period stated at the time of purchase. The access period may differ between products. We do not promise indefinite or “lifetime” storage unless this is expressly stated in writing.
A participant may request earlier deletion of a recording containing their personal information. We will assess the request having regard to other participants’ privacy, the way the recording is stored, contractual commitments, legal obligations and whether deletion is technically and reasonably practicable. Deleting a recording may end the participant’s replay access.
No marketing or broader use without separate permission
Consent to record a session for participant replay or facilitator review is not consent for the recording to be:
published publicly;
used in advertising, social media or other marketing;
used as a testimonial;
sold or provided to the general public;
used in facilitator training or course materials; or
used for another unrelated purpose.
Any such use requires separate, specific permission. Refusing marketing or testimonial permission will not prevent a person from purchasing or participating in a session.
6. Direct marketing and waitlist communications
If you join a waitlist, request updates, make an enquiry or otherwise consent to communications, we may contact you by email, telephone, SMS or another channel about relevant sessions, locations, services and events.
You can unsubscribe from marketing emails by using the unsubscribe link, reply STOP to an SMS where that function is available, or contact us directly. We may still send non-marketing communications reasonably required to administer a booking, purchase, session, replay, safety matter or legal obligation.
We do not use health or other sensitive information for direct marketing without appropriate consent.
7. Cookies, analytics and online advertising
Our website and service providers may use cookies, pixels and similar technologies to:
make the website function;
remember preferences;
understand website traffic and use;
measure advertising and campaign performance; and
show or assess the relevance of advertising.
These technologies may collect technical and usage information. You can change your browser settings to block or delete cookies, although some website functions may then work differently.
Where our advertising or forms operate through third-party platforms, those platforms may independently collect and handle information under their own privacy policies.
8. When we share personal information
We may disclose personal information where reasonably necessary to:
facilitators, authorised staff and contractors involved in delivering or administering our services;
providers of website hosting, customer relationship management, booking, email, SMS, video conferencing, recording, replay hosting, file storage, analytics, advertising, accounting and information-technology services;
payment processors, banks and fraud-prevention providers;
professional advisers such as accountants, insurers, lawyers or other advisers;
emergency services, health professionals or another appropriate person where permitted by law and reasonably necessary to lessen or prevent a serious threat to life, health or safety;
regulators, courts, tribunals, government bodies or law-enforcement agencies where required or authorised by law; or
another party involved in a proposed or completed sale, restructure or transfer of the business, subject to appropriate confidentiality and privacy safeguards.
We do not sell personal information.
Facilitators and service providers are given access only where reasonably required for their role. They are expected to handle personal information confidentially and securely.
9. Overseas storage and disclosure
Some technology and service providers we use may store, process or support personal information outside Australia, including in the United States and other countries in which those providers or their subcontractors operate.
Where Australian privacy law applies, we will take reasonable steps appropriate to the circumstances to ensure overseas recipients handle personal information consistently with applicable Australian privacy requirements, unless an exception applies.
Privacy protections and legal remedies in another country may differ from those available in Australia.
10. Security
We take reasonable technical and organisational steps to protect personal information against loss, misuse, interference, unauthorised access, modification and disclosure. These steps may include:
limiting access to people who reasonably require it;
account controls, passwords and multi-factor authentication where available;
using reputable payment, communication, storage and video-conferencing providers;
access-controlled replay links or platforms;
staff and facilitator confidentiality expectations; and
deleting or de-identifying information when it is no longer required, subject to legal and operational requirements.
No internet transmission or electronic storage system is completely secure. If we become aware of a data breach, we will investigate and take appropriate action, including notifying affected individuals and the Office of the Australian Information Commissioner where required.
11. How long we keep personal information
We retain personal information only for as long as reasonably required for the purpose for which it was collected, to provide ongoing access that formed part of a purchase, to maintain appropriate business and consent records, or to meet legal, accounting, insurance and dispute-resolution obligations.
Retention periods differ according to the type of information. For example:
raw session recordings are retained only while reasonably needed for the consented purpose;
participant replays may be retained for the access period stated when the service is purchased;
transaction and financial records may be retained for the period required by law; and
basic contact or consent records may be retained where reasonably necessary to record a person’s preferences, participation or withdrawal of consent.
When information is no longer required, we will take reasonable steps to delete it securely or de-identify it, subject to backup cycles and legal requirements.
12. Accessing or correcting your information
You may ask to access personal information we hold about you or request that inaccurate, out-of-date, incomplete, irrelevant or misleading information be corrected.
To make a request, contact us using the details below. We may need to verify your identity before responding. We will respond within a reasonable period and will explain any lawful reason for refusing or limiting a request.
13. Withdrawing consent
Where we rely on consent, you may withdraw it by contacting us. Withdrawal will apply to future handling and does not invalidate actions already taken while the consent was current.
Depending on the information and purpose involved, withdrawing consent may mean we cannot safely provide a service or can no longer provide access to a recording or replay. We will explain any practical consequences where relevant.
Permission for participant replay or facilitator review is separate from permission for testimonials, marketing, public use or training. You may refuse or withdraw marketing permission without withdrawing from the underlying service.
14. Remaining anonymous or using a pseudonym
You may interact with us anonymously or using a pseudonym where it is lawful and practicable. However, we will usually need accurate identifying and contact information to process a payment, manage a booking, assess participation, provide session access, deliver a personal replay or respond appropriately to a safety concern.
15. Privacy enquiries and complaints
If you have a privacy question, concern or complaint, please contact:
Email: [email protected]
Please provide enough detail for us to understand and investigate the matter. We will acknowledge and respond to complaints within a reasonable period.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner through www.oaic.gov.au.
16. Third-party websites and services
Our website, emails or session materials may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies before providing information to them.
17. Changes to this policy
We may update this Privacy Policy when our services, recording practices, technology providers or legal obligations change. The current version will be published on our website with its effective date. If a change materially affects how we handle information already collected, we will take reasonable steps to notify affected individuals and obtain further consent where required.
